INFORMATION ABOUT SHIPPING
Providing our customers with the most efficient and private shipping methods available is at the top of our great customer service list. Expediting orders for our lucky customers means timely deliveries, attention to privacy preferences and service with a smile. All the products are sent from our warehouse in CA, USA . It is crucial that you provide us with a valid (real) delivery name and address, otherwise we cannot guarantee that the parcel will be successfully delivered.
We are happy to ship our quality products to many countries around the world. Before ordering, we gently recommend confirming that your item selection(s) and your country are included in the shipping information.
– Delivery takes between 2 to 5 days depending on your location.
We only deliver to private addresses – Po Boxes, Pack stations, Relay Points and general public places will not be accepted as a valid delivery address.
– Your track and trace information will be sent to your registered email address once the parcel has been shipped – check your spam folder.
– Tracking updates until the parcel has reached the destination country, sometimes this process can take up to 5 days.
– Deliveries don’t need to be signed for. Your courier will deliver your parcel at your delivery address and will leave a note if you are absent. Note that in some specific cases, the courier may deliver the order in your letter box in order to speed up the delivery process.
– It is possible to arrange a specific time or date for a first delivery attempt. The courier will ring your phone number to check whether you are at home.
EXPRESS SHIPPING NOW AVAILABLE.
FREE SHIPPING FOR ORDERS FROM $1000
Double vacuumed Stealth packaging which guarantees a 100% safe and discreet delivery.
1. Please note that Stoners Marketplace will not be held accountable for any incorrect information provided by the customer. Incorrect customer information resulting in incorrect delivery, non-delivery, detainment or charges will remain at the customer’s responsibility.